As industry experts, Insight LPR is devoted to solving crime by providing Law Enforcement agencies, Commercial Real Estate owners, Homeowners, and Automotive Finance companies with its one of a kind cutting-edge License Plate Recognition based platform that is transforming the way LPR is used. Designed to deliver a superior experience, the Insight LPR platform is a complete integrated solution made with our end users top of mind. If you thrive in a competitive, fast-paced, and mission-driven environment, this is a game-changing opportunity for you.
We are seeking a highly skilled and strategic Director of Business Intelligence (BI) to join our team. As the Director of BI, you will have responsibility for three core areas: Internal Business Reporting, Customer Specific Reporting and Analytics, and Software Quality Assurance (QA). This role requires strong leadership skills, analytical expertise, and the ability to collaborate effectively with cross-functional teams. You will report directly to the Chief Product Officer.
Internal Business Reporting
· Develop and maintain an internal reporting framework to ensure accurate and timely delivery of key business metrics and insights to stakeholders across all levels of the organization.
· Collaborate with departments such as finance, sales, marketing, and operations to identify reporting requirements and establish standardized reporting processes.
· Analyze data sets from various sources to generate reports, charts, and visualizations that provide actionable insights for decision-making and performance monitoring.
· Stay updated on emerging trends and best practices in business intelligence and reporting tools and recommend enhancements to optimize reporting capabilities.
Customer Specific Reporting and Analytics
· Collaborate with clients and cross-functional teams to understand customer requirements and develop customized reporting solutions.
· Design and implement customer-specific dashboards, reports, and analytics to provide tailored insights that drive customer satisfaction and inform strategic decisions.
· Analyze customer data sets to identify trends, patterns, and opportunities for improving client outcomes and experiences.
· Provide expertise in data visualization and storytelling to effectively communicate complex data to clients in a clear and concise manner.
· Ensure that customer reporting and analytics solutions are scalable, flexible, and adaptable to changing needs.
Software Quality Assurance (QA)
· Oversee the QA process for the development of Software-as-a-Service (SaaS) applications, ensuring the delivery of high-quality, scalable, and reliable software solutions.
· Collaborate closely with software development teams to conduct thorough testing of data integration, manipulation, reporting functionalities, and overall system functionality.
· Identify and document software issues, bugs, and potential improvements related to SaaS application development, and work with development teams to resolve them in a timely manner.
· Streamline and automate QA processes by implementing tools and methodologies that improve efficiency and facilitate faster time-to-market for SaaS products.
· Collaborate with stakeholders to gather feedback, prioritize enhancements, and drive continuous improvement in the quality of SaaS products.
· Provide guidance, mentoring, and training to future QA team members to enhance their skills and ensure consistent adherence to QA processes and methodologies specific to SaaS development.
· Demonstrates strong work ethic and hustle
· Communication and Collaboration
· Excited about working in a fast paced environment
· Energized by solving customer’s problems
· Self-starter mentality with a willingness to learn, take initiative, and produce results
· Highly adaptable and embraces change
· Demonstrates strong follow-through
· Thrives in a “start-up” phase of a business
Education and Experience
· Bachelor’s degree in business administration, computer science, or a related field (preferred).
· Minimum of 8 years of experience in business intelligence, data analytics, or related roles, with at least 3 years in a leadership or managerial position.
· Proven track record of successfully developing and implementing business intelligence initiatives.
· Strong analytical skills and the ability to interpret complex data sets to identify trends, patterns, and actionable insights.
· Proficiency in data warehousing concepts, relational databases, and data visualization tools (e.g., Tableau, Power BI).
· Strong attention to detail and a commitment to delivering high-quality software products.
· Excellent communication and collaboration skills to work closely with software development teams and stakeholders.
· Competitive compensation package
· Competitive bonus plan
· Full suite of medical benefits, including dental, vision, pet insurance, 401k.
· PTO and holidays
Position Type / Location
This is a full-time, salaried position. This is a remote position with an optional in office remote model. Days and hours of work are variable and based on business need. Evening and weekend work may be required as job duties demand.
This position is indoors. Must be able to sit at a computer terminal for an extended period. May be asked to lift approximately 25 lbs. Exposure to moderate noise and light, i.e. business office with computers, phone, printers, light foot traffic.
Insight LPR provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Insight LPR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Applicants must be legally authorized to work in the United States